AI · Content Assistants

An Assistant That Answers From Your Documents, Not The Internet.

Assistants for customers and staff that answer from your own policies, catalogues and manuals — citing the source, and handing off to a person when they're not sure.

Our Point Of View

A Chatbot That Sounds Confident And Gets Your Policy Wrong Is Worse Than No Chatbot.

We ground every answer in your own documents, show where it came from, and set clear limits: when confidence is low or the question is sensitive, the conversation goes to your team with the context attached.

What's Included

What Content Assistants Covers.

Grounded In Your Content

Answers drawn from your documents, with the source cited.

Website & WhatsApp

Available where your customers already ask questions.

Human Hand-Off

Low-confidence or sensitive questions routed to staff.

Guardrails

Topics it won't discuss and phrases it won't use, set by you.

Easy Updates

Change a document and the answers follow.

Conversation Insights

What people ask most, and where the answers fall short.

How It Works

Four Steps, No Mystery In Between.

Step 01

Collect The Questions

The questions your team answers most, and the documents that answer them.

Step 02

Prototype On Your Data

A working assistant tested against questions your team writes.

Step 03

Launch With Limits

Live on one channel, with hand-off rules agreed.

Step 04

Review & Expand

Real conversations reviewed regularly; more topics added as it earns trust.

What You Get

What Changes Once It's Live.

01

Answers With Sources

Every reply points to the document it came from.

02

A Clean Hand-Off

Conversations it can't handle arrive with your team, context included.

03

A Monthly Review

What people asked, what it got wrong and what we changed.

More In AI

AI wired into the tools you already use.

The parts of the job nobody wants to do by hand — answered, extracted or automated, wired into the systems you already use.

Explore AI Solutions
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    AI document extraction for invoices, forms and PDFs, with human review of uncertain fields.

  • Workflow Automation

    AI workflow automation for triage, routing, smart search and routine follow-ups.

  • Monitoring & Tuning

    Monitoring and tuning for production AI: quality, cost, usage and guardrails over time.

Frequently Asked Questions

Questions Buyers Ask.

Direct answers to what comes up most about content assistants.

01. Will it make things up?

It's limited to your documents and set to say it doesn't know rather than guess. We test it against your own questions before launch.

02. Where does our data go?

We choose providers and settings that don't train on your data, and explain exactly where it's processed.

03. Can it work on WhatsApp?

Yes, through the official business platform, as well as on your website.

04. How do we keep it accurate?

Update the source documents and the answers follow. We also review real conversations on a regular schedule.