Step 01
Collect The Questions
The questions your team answers most, and the documents that answer them.
AI · Content Assistants
Our Point Of View
We ground every answer in your own documents, show where it came from, and set clear limits: when confidence is low or the question is sensitive, the conversation goes to your team with the context attached.
What's Included
Answers drawn from your documents, with the source cited.
Available where your customers already ask questions.
Low-confidence or sensitive questions routed to staff.
Topics it won't discuss and phrases it won't use, set by you.
Change a document and the answers follow.
What people ask most, and where the answers fall short.
How It Works
Step 01
The questions your team answers most, and the documents that answer them.
Step 02
A working assistant tested against questions your team writes.
Step 03
Live on one channel, with hand-off rules agreed.
Step 04
Real conversations reviewed regularly; more topics added as it earns trust.
What You Get
01
Every reply points to the document it came from.
02
Conversations it can't handle arrive with your team, context included.
03
What people asked, what it got wrong and what we changed.
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Frequently Asked Questions
Direct answers to what comes up most about content assistants.
It's limited to your documents and set to say it doesn't know rather than guess. We test it against your own questions before launch.
We choose providers and settings that don't train on your data, and explain exactly where it's processed.
Yes, through the official business platform, as well as on your website.
Update the source documents and the answers follow. We also review real conversations on a regular schedule.